Customer support

WE WON’T LEAVE YOU OUT IN THE COLD

Ensure durability, increase efficiency. At Daetwyler Graphics we take that literally. A partnership-based cooperation is the basis for our innovative service.

 

Our on-site or remote support, replacement parts, consumables, upgrades and retrofit solutions ensure that your machines are always up to their capacity and ensure high system availability.

WE ENSURE A PARTNERSHIP LIKE COOPERATION WITH YOU THROUGH

  • Ensuring high system availability with Daetwyler Graphics original spare parts
  • Guarantee process reliability with original Daetwyler Graphics consumables
  • Worldwide expert support from Daetwyler Graphics service technicians
  • Problem prevention through preventive maintenance
  • On-site promotion of qualified staff with training for operators and maintenance personnel
  • On-site process analyzes by our specialists according to requirements for quality improvement
  • Modernization of your systems through innovative retrofit solutions
  • Increasing product quality and optimizing the process environment through efficient advice
  • Permanent accessibility via the service hotline

Top quality, well-trained personnel and sustainability – your customers expect high performance from you just as you expect from us. To meet these requirements, Daetwyler Graphics offers both innovative and powerful machines as well as excellent service.

HOW TO REACH US

How to reach us:

service@daetwyler-graphics.ch

 

Head of Service and Project Management

Mr. Daniel Talmon-Gros  |  +41 62 767 75 15

d.talmon-gros@daetwyler-graphics.ch

 

Surface Processing Machines and Galvanic

Mr. Yusuf Gültekin  |  +41 62 767 75 16

y.gueltekin@daetwyler-graphics.ch

 

Laser

Ms. Sarah Leuenberger  |  +41 62 767 75 22

s.leuenberger@daetwyler-graphics.ch

EMERGENCIES HOTLINE

Service Hotline

Monday to Friday

Saturday and Sunday

+41 62 767 75 00

06:00 – 22:00

08:00 – 22:00